Before you submit a request to delete your OldRoll account (hereinafter referred to as the "Account") or related account information, please read the following content carefully and ensure you fully understand it.
In this agreement, "we", "us" and "our" refer to OldRoll team.
Important Notice: Account deletion (hereinafter referred to as "Account Deletion") is an irreversible operation. Once completed, you will no longer be able to use this Account to log in to OldRoll. You will also be unable to retrieve any information, content, purchase history, and associated rights or benefits linked to the Account.
The Account you request to delete must be one that you registered yourself according to the "OldRoll Terms of Use" and that we provided to you for your use. Account Deletion must be performed according to the procedures we have published.
Before submitting your deletion request, please ensure you have properly backed up all information and data related to your Account, and confirm that all services associated with the Account have been fully addressed. After the Account is deleted, we will delete or anonymize your personal information. As stipulated by relevant laws and regulations, we will retain certain operational logs for at least 6 months.
Please confirm that the Account to be deleted holds no assets or virtual entitlements. Any assets, virtual entitlements, or other proprietary benefits you have obtained prior to the completion of the Account Deletion will be considered voluntarily forfeited by you and will become unusable or non-transferable. You understand and agree that upon deletion, you automatically relinquish all assets and entitlements associated with the Account. We will be unable to restore these services for you or assist in recovering any Account content or information.
I. Account Deletion
We respect your decision to stop using OldRoll and to delete your account information. If you still choose to proceed with Account Deletion, the following conditions must all be met simultaneously:
1.1 The Account is in a secure state: The Account is in normal use, has no record of being restricted within the past 30 days, and is not at risk of being compromised, violating policies, or being banned.
1.2 All Account assets are settled: All entitlements under the Account (including PRO membership, individual purchases, etc.) have been settled, refunded, or voluntarily abandoned; all transactions have been completed or you have voluntarily abandoned them.
1.3 The Account is free of disputes: This includes, but is not limited to, instances such as you filing a complaint, being complained against, or being reported; all related services have been properly handled or you have voluntarily abandoned them.
After your OldRoll account information is deleted, you will be unable to log into or use the Account. You will also be unable to retrieve any content or information stored within or linked to the Account, including but not limited to:
2.1 The identity information and account information (such as profile picture, nickname, etc.) you provided;
2.2 PRO membership entitlements and individual purchase entitlements within the Account will be considered voluntarily abandoned and can no longer be used. You understand and agree that we cannot assist you in reinstating the aforementioned services.
II. Other Matters
After the Account is deleted, we will cease providing services to you. The rights and obligations of both parties as stipulated in agreements like the "OldRoll Terms of Use" and the "OldRoll Privacy Policy" will consequently terminate, except where otherwise provided by laws and regulations, other clauses in this agreement, or where the nature of the rights/obligations dictates they should survive.
During the Account Deletion process, if your Account is in a banned state or becomes involved in disputes – including but not limited to complaints, reports, litigation, arbitration, or investigations by governmental authorities – you understand and agree that we reserve the right to decide, at our sole discretion, to suspend the Account Deletion process without requiring your separate consent.
If we have reasonable grounds to believe that an account associated with the same verified identity is or may be involved in repeated registration and deletion, or is engaged in activities aimed at maliciously obtaining marketing benefits, conducting artificial traffic inflation, fraud, or other illegal or non-compliant activities, we have the right to restrict the deletion request frequency for the relevant account and may, depending on the circumstances, take measures such as limiting some or all account functions.
Account Deletion does not exempt or reduce your legal responsibilities arising from account-related activities prior to deletion.
The specific processing time for Account Deletion will be as displayed on the product's account deletion page. Before the Account is formally deleted, if you log back into the Account or contact us and explicitly state your wish to cancel the deletion, the deletion process will be automatically terminated.